Help Centre

COVID-19

• Is Dollar Shave Club still operating?
• Is it still safe to receive a box from Dollar Shave Club?
• Will my next box arrive per usual?
• How do I get in contact if I have additional questions regarding Dollar Shave Club’s response to COVID-19?

Sign Up Questions

• What is a Starter Set?
• Can I customize my restock frequency?
• Is there a fee to join?
• How does a Dollar Shave Club Membership work?
• Do you offer a free trial?
• What can I expect in my first shipment?

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Shipping and Billing

• What are my payment options?
• Do you ship to P.O. boxes?
• How do I create a Ship It Now order?
• Is there a shipping fee?
• Can you ship bulk orders or pay in advance?
• When will my Ship It Now order arrive?

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Frequently Asked Product Questions

• Which of your products are TSA friendly?
• Do you offer any beard grooming products?
• Do you guys offer samples?
• Are your products organic?
• Are your products vegan?
• Are your products tested on animals?

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Policies

• What is your cancellation policy?
• What is your referral policy?
• What does Money Back Guarantee mean?
• What is your return policy?
• What is your refund policy?