Looking for answers? You've come to the right place.
Referral Program Terms and Conditions
Last updated: 8 February 2022
These are the Terms and Conditions applicable to the Dollar Shave Club Referral Program (the “Program”). Under the Program, Dollar Shave Club offers its Members the opportunity to provide their friends, family, or other individuals (“Prospective Members”) with a unique referral ID link (“Personal Link”) that a Prospective Member can use to sign up for Dollar Shave Club services (“Membership”). For each Qualified Referral (defined below) generated through the Member’s Personal Link, the Member may receive a Dollar Shave Club credit (“Credit”) as specified on DSC’s Referral Program page. We reserve the right to terminate this Program at any time for any reason.
Members and Prospective Members that wish to take part in the Program are bound by these Terms. If you do not agree and abide by these Terms in their entirety you are not authorized to participate in the Program. Members and Prospective Members may not participate in the Program where doing so would be prohibited by any applicable law or regulations. We reserve the right to modify or amend at any time these Terms and the methods through which any Credits may be earned. We reserve the right to disqualify any Member or Prospective Member at any time from participation in the Program.
2. HOW THE PROGRAM WORKS:
2.1 Program Participation. Generally. To participate, a Member shall provide the Prospective Member with the Member’s Personal Link. The Prospective Member must click on the Personal Link and complete the sign up in the same session. If the Prospective Member does not complete the sign up in the same session, the Member will be not be credited for that referral and will not be eligible for the Credit, even if the Prospective Member subsequently signs up for a Membership. For purposes of clarification, completion of sign-up in the same session means clicking the Personal Link provided by Member and completing DSC service sign-up within a reasonable period of time and without the Prospective Member closing their Internet browser or pressing the back button.
2.2 Eligible Member. To be eligible for the Program and to receive Credits, a Member must:
(a) Be a legal resident of Canada;
(b) Be at least the age of majority in the jurisdiction where the Member resides;
(c) Have provided the Prospective Member with their correct unique Personal Link; and
(d) Have a Membership account in good standing with DSC.
(d) Not be an employee of DSC, its service providers or any of its or their subsidiaries, affiliates or promotional agencies, or immediate family or a household member of any such employee.
2.3 Personalized Referral Links. DSC may offer Members the opportunity to create their own personalized referral name (“Personalized Referral Link”). Where available and subject to the following, these Personalized Referral Links may be of any length and include any combination of words and/or numbers of the Member’s choosing. Personalized Referral Links shall be on a first come, first served basis. Where available, you can check Your Personalized Referral Link by going to www.dollarshaveclub.com/invite. DSC is in no way responsible for confirming or ensuring that the Personalized Referral Link is accurate or correctly formatted or spelled. Under no circumstances may a Member transfer or sell a Personalized Referral Link to another Member. Notwithstanding the foregoing, DSC reserves the right to revoke, ban, or amend any Personalized Referral Link at any time and for any reason. Any or all Credits earned through a revoked, banned, or amended Personalized Referral Link may be removed from Member’s account by DSC. For purposes of clarification, but in no way limiting DSC’s rights to revoke, ban, or amend any Personalized Referral Link, the following Personalized Referral Links are explicitly banned and may be grounds for suspension of Membership and removal of any Credits earned:
(a) Personalized Referral Links that imply a discount or savings on Membership (e.g. 5DollarsOff, 5buxOff, FreeBlades, 5Off, etc.);
(b) Personalized Referral Links that DSC deems to be obscene, racist, sexist, or offensive in its sole discretion;
(c) Personalized Referral Links that use a trademark, copyright, or the name of another individual.
(d) Personalized Referral Links that are promoted, advertised, or publicized on any DSC owned or operated websites, third party websites, social networks, and any other similarly situated Internet site, property, location, or asset where DSC is an Administrator or Trustee.
3. Making a Referral
3.1 Members can refer Prospective Members by giving their Personal Referral Links to the Prospective Member.
3.2 By using a Personal Link, a Prospective Member acknowledges that some of his/her personal information may be sent to the Member who provided the Personal Link as confirmation of the Prospective Member’s successful referral and sign-up with DSC. Accordingly, DSC strongly advises that Prospective Members only use a Personal Link they receive from someone whom they personally know and trust.
4. Qualified Referrals. A Qualified Referral means that all the following conditions are met:
(a) The Prospective Member completed the registration process for a Membership and purchases a subscription using the Member’s Personal Link;
(b) The Prospective Member was not previously registered with the Service under any other email address or alias; and
(c) The Prospective Member is a) at least the age of majority in the jurisdiction where the Prospective Member accesses the DSC Services; b) meets the eligibility requirements to become a Member; and c) has consented to receiving electronic communications from DSC.
5. Earning Credits. Member shall receive Credits for each verified Qualified Referral generated through the Member’s Personal Link. The actual Credit will be determined by DSC in its sole discretion as specified on the Account page. Such credit may only be applied in the amount specified by DSC towards the Member’s purchase of future services from DSC. A Member may attain an unlimited number of Qualified Referrals, but any Qualified Referral shall be subject to review at any time by DSC and it is in the sole discretion of DSC as to the legitimacy and validity of such Qualified Referral.
6. Verified Qualified Referrals. All Credits are subject to verification. DSC may delay a Credit for the purposes of investigation. DSC may also refuse to verify and process any transaction DSC deems, in its sole discretion, to be fraudulent, suspicious, or in violation of these Terms and Conditions, or DSC believes will impose potential liability on DSC beyond what is reasonable for this Referral Program, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents. DSC may cancel, amend or revoke the Credit at any time due to business considerations of circumstances beyond DSC’s control. DSC is not responsible for errors, omissions, malfunctions, interruptions, deletions, delays or failures of operations. All of DSC’s decisions are final and binding, including decisions as to whether a Qualified Referral or Credit is verified.
7. Value of Credit. Credits have absolutely no monetary value and may not, under any circumstances, be redeemed for cash or any cash equivalent including but not limited to gift cards, certificates, or refunds. DSC may cancel, amend or revoke the Credit at any time for any reason.
8. Transfer of Credits. Credits are personal to the Member and are not transferable and may not be auctioned, traded, bartered or sold, whether by operation of law or otherwise. Upon termination of the Program or any portion thereof for any reason, or upon cancellation of a Member’s account for any reason, any unredeemed Credits (including without limitation any unapplied credits) accumulated by the Member are forfeited.
9. Additional Program Conditions:
9.1 DSC shall not be liable for:
9.2 late, lost, delayed, stolen, misdirected, incomplete, inaccurate, unreliable, garbled or unintelligible registrations, links, communications or affidavits, regardless of the method of transmission;
9.3 Data corruption, theft, destruction, unauthorized access to or alteration of account information or other materials;
9.4 Any injuries, losses or damages of any kind resulting from acceptance, possession or use of a Credit, or from participation in the Program;
9.5 Any printing, typographical, administrative or technological errors in any websites or materials associated with the Program; or
9.6 Claims and demands made, and damages sought in disputes between users of the Program.
10.1 DSC disclaims any liability for damage to any computer system resulting from participating in, or accessing or downloading information in connection with the Program, and reserve the right, in their sole discretion, to cancel, modify or suspend the Program should a virus, bug, computer problem, unauthorized intervention or other causes beyond DSC’s control, corrupt the administration, security or proper play of the Program.
10.2 DSC shall not be liable to any Member for failure to supply any Credit or any part thereof, by reason of any acts of God, any action(s), regulation(s), order(s) or request(s) by any governmental or quasi-governmental entity (whether or not the action(s), regulations(s), order(s) or request(s) prove(s) to be invalid), equipment failure, threatened terrorist acts, terrorist acts, air raid, blackout, act of public enemy, earthquake, tornado, tsunami, war (declared or undeclared), fire, flood, epidemic, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal), labor or material shortage, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, or any other similar or dissimilar cause beyond DSC’s control.
10.3 DSC reserves the right to cancel or suspend the Program should it determine, in its sole discretion, that the administration, security or fairness of the Program has been compromised in any way.
11. Bulk Distribution (“Spam”).
11.1 Members must not use email or other electronic messages to send their Personal Referral Links to Prospective Members except in compliance with applicable anti-spam legislation and other applicable laws.
11.2 Bulk email distribution, distribution to strangers, or any other promotion of a Personal Link in a manner that would constitute or appear to constitute unsolicited commercial email or “spam” in DSC’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Member’s account and deactivation of the Personal Link. We have a zero-tolerance spam policy.
11.3 DSC has no obligation to monitor the content provided by Members; however, DSC may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program.
12. Fraudulent and Suspicious Behaviour.
12.1 DSC may prohibit a Member from participating in the Program or receiving a Credit, in their sole discretion, if they determine such Member, either directly or indirectly is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way by cheating, hacking, deception, or any other unfair playing practices that would in any way annoy, abuse, threaten or harass any other users or representatives of DSC.
12.2 Use of any automated system, script, or macro to participate in the Program or generate Qualified Referrals is strictly prohibited and will result in the responsible Member’s disqualification from the Program.
12.3 Members may not enter with multiple or fake email addresses or accounts, use fictitious identities or use any system, bot or other device or artifice to participate in the Program or receive a Credit.
12.4 DSC reserves the right to disqualify any Member and/or cancel any Credit(s) if they determine a Member has tampered with the operation of the Program or violated these Terms and Conditions.
DSC reserves the right to suspend, disqualify or terminate any Member’s or Prospective Member’s participation in the Program and forfeit any Credits or credits earned if the Member or Prospective Member is found to have engaged in any prohibited conduct or otherwise violated the provisions of this Agreement. If Members have engaged in prohibited conduct, spam or fraudulent or suspicious behaviour that undermines or affects the integrity or credibility of the Program, and DSC is unable to find a solution to restore the integrity and credibility of the Program, then DSC may in its sole discretion cancel, change or suspect the Program.
CAUTION: ANY DELIBERATE ATTEMPT TO DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY CONSTITUTE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND WILL RESULT IN DISQUALIFICATION FROM FURTHER PARTICIPATION IN THE PROGRAM. DSC RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION, IN THE EVENT OF ANY SUCH ATTEMPT.